Privacy Policy

This Privacy Statement explains how Cohesive Technologies and its affiliates (“Cohesive”, “us”, “our” or “we”) may collect, use and disclose the data we collect through our services, products, websites and mobile apps.

By using this website or our apps, or by signing up for the Services, you consent to the collection, use and disclosure of information in accordance with this Privacy Statement. We encourage you to read this statement before using our Services or submitting any information to us.

Information We May Collect

When you interact with us through the Services, we collect personal data and other information from you, as described below.

Information We Collect Directly from You

We collect personal information when you create an account, shop, join a video call, post on our site, or contact us. The information we collect varies with how you interact with our site, apps and services. When you create an account, we may collect your name, username, email address, password and location. When you shop with us, we collect payment information, including credit-card or similar payment-account details.

When you contact us for customer service, we may collect your name, contact information and details of your service request. When you submit a form on our site, sign up for a blog or newsletter, or download content about our products and services, we may collect contact details including name, email, country, region and phone number. Cohesive Technologies does not collect or process personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, nor genetic or biometric data for the purpose of uniquely identifying a person, nor data concerning health.

Cookies & Automatic Data Collection

When you access or use the Cohesive Services, we and third parties that provide certain functionality on our behalf — including social-media, automation and advertising networks — may receive, collect and store certain types of information through automatic data-collection tools such as web beacons, cookies, pixel tags and embedded web links. Information collected through these technologies is referred to in this statement as “Automatically Collected Information”.

Such information may include, but is not limited to, your Internet Protocol (IP) address, browser type, the date and time you use the Services, exit pages and URLs, online activity within the site, number of clicks, and cookies that may uniquely identify your browser. If you use any of our apps, we may automatically collect your mobile device ID; location and language information; device name and model; operating-system type, name and version; your activity within the application; and the duration for which you are logged in.

Cookies. To provide the best Services, we may use cookies, and third-party widgets may set cookies according to their configuration. We may use cookies or similar technologies to understand browsing activity over time and across websites following your use of the Service. Cookies help us provide additional functionality and analyse usage more accurately. Most web browsers include a “help” section that explains how to be notified of new cookies and how to turn cookies off. We recommend leaving cookies enabled so you can benefit from the features of the Services.

Third-Party Analytics. We use automated tools and applications, including HubSpot and Google Analytics, to assess use of our site and, to the extent permitted, our apps, in order to improve performance, Services and user experience. These entities may use cookies and other tracking technologies to perform their services. We do not share personal information with these third parties.

Credit-Card Information

When you provide credit-card information, you authorise us to verify your financial details and/or collect payments from you. We use third-party service providers to handle and collect payments; these providers are not permitted to store, keep or use your information for any purpose other than processing credit-card payments on our behalf.

Third-Party Websites & Applications

This Privacy Statement applies only to Cohesive Technologies. The Services may contain links to other websites not operated or managed by Cohesive (“Third-Party Sites”). We do not own, manage or operate such linked sites and are not responsible for their privacy policies or practices, which may differ from this statement. We encourage you to read the privacy policies of linked sites before disclosing personal information on them.

Security of Your Information

We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Statement, and we maintain a set of processes and best practices to manage personal information.

Changes to Our Privacy Statement and Practices

We may update this Privacy Statement to reflect changes in our information practices. If we make any material change in how we use personal information, we will notify you by email or by a notice on the Cohesive Services before the change takes effect. We encourage you to review this page periodically for the latest information on our privacy practices.

For any questions about this Privacy Statement or your personal information, please contact us at info@cohesiveglobal.com.