Software PBX

Grandstream SoftwareUCM

Name: Grandstream SoftwareUCM
Brand: Grandstream
Availability: InStock

Software-Based UC Platform for up to 5000 Users

Grandstream SoftwareUCM is a software-based PBX built on the award-winning UCM Series platform, letting you run a full unified communications system on your own server or virtual infrastructure. It supports 100 to 5000 users and 32 to 1000 concurrent calls, includes a built-in audio, video, chat and web meeting platform, works with all SIP endpoints and the Wave app, and offers bank-grade security with extensive customisation.

Up to 5000 Users

1000 concurrent calls

Runs On Your Server

Virtual or on-premise

Audio, Video & Chat

Built-in meetings

Scalable Licensing

Pay as you grow

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Technical Features

Built for Modern Business Communication

SoftwareUCM brings calling, meetings, collaboration and management together so your teams can work from anywhere.

Scales to 5000 Users

Supports 100 to 5000 users and 32 to 1000 concurrent calls, so one platform can serve a single site or a large multi-site enterprise

Built on the UCM Platform

Based on the award-winning UCM Series PBX platform, so it delivers the same mature telephony feature set in software form

Audio, Video, Chat and Web Meetings

A built-in meeting platform with screen and file sharing, whiteboard, recording and meeting assistant supports desktop, mobile and SIP endpoints

LiveChat for Customer Service

A built-in real-time chat platform provides a ready-to-use customer service channel alongside voice

Works With All SIP Endpoints

Compatible with any SIP device plus zero-configuration fast deployment and auto-provisioning for Grandstream endpoints

Deep Integrations

Integrate with CRM, PMS, ERP, Microsoft Teams, Office 365 and Google Drive, and extend Wave with the API and SDK

Pair With UCM RemoteConnect

Add the NAT firewall traversal service for secure remote access, SIP password authentication, IP whitelisting and SRTP/ZRTP encryption

GDMS Remote Management

Manage and monitor SoftwareUCM from anywhere through the Grandstream Device Management System

Frequently Asked Questions

Grandstream SoftwareUCM — Common Questions

Everything you need to know about Grandstream SoftwareUCM before you buy.

What is Grandstream SoftwareUCM?

SoftwareUCM is a software-based PBX solution that provides a scalable business communication and collaboration platform. It is based on the UCM Series PBX platform and runs on your own server or virtual infrastructure rather than on a dedicated Grandstream appliance.

How many users and concurrent calls does SoftwareUCM support?

SoftwareUCM supports 100 to 5000 users and 32 to 1000 concurrent calls depending on the licence package selected, making it suitable for everything from a mid-sized business to a large multi-site enterprise.

How is SoftwareUCM different from CloudUCM?

Both are non-appliance options, but CloudUCM is fully hosted by Grandstream as a subscription service, while SoftwareUCM is deployed and run on infrastructure you control. SoftwareUCM suits organisations with their own data centre, virtualisation platform or specific data-residency requirements.

What collaboration features are included?

SoftwareUCM includes a built-in audio, video, chat and web meeting platform with screen sharing, file sharing, whiteboard, recording and meeting assistant, plus LiveChat for customer service, all accessible through the Wave app.

Can SoftwareUCM integrate with our existing business systems?

Yes. It integrates with CRM, PMS, ERP, Microsoft Teams, Office 365, Google Drive and more, and the Wave API and SDK allow custom functionality to be built around your own business processes.

How do I buy the Grandstream SoftwareUCM in India?

Cohesive Technologies is an authorised Grandstream distributor for India, Sri Lanka, Nepal and the Maldives. Contact our team for SoftwareUCM pricing, licensing, demo access and pre-sales design support, and we will connect you with your nearest authorised partner.